Domino’s Pizza in Malaysia and Singapore signed an agreement with SingularityNET to embark on a project to use distributed ledger technology and artificial intelligence (AI) in one of the food industry’s first forays into a decentralized AI solution, according to Freight Waves.
Ba U Shan-Ting, CEO of Domino’s Malaysia and Singapore operations, revealed in a statement, “Our newest transformation effort is occurring in our operations function, where we are automating significant portions of our delivery operations and consolidating our operations centers. SingularityNET’s AI algorithms and services will allow us to explore these efficiencies at scale.”
SingularityNET offers full-stack AI solutions powered by a decentralized protocol which allow companies to monetize AI services at scale.
Domino’s has a history of being receptive to new technologies. Previously, the company’s former CEO Patrick Doyle stated that Domino’s is primarily a tech company that sells pizzas.
The partnership between the two companies — where AI algorithms will play a central role — is expected to improve Domino’s operational capabilities and enhance customer satisfaction levels in Singapore and Malaysia.
Domino’s also revealed that with its continuous growth, it expects to generate annual revenue of US$25 billion globally in 2025
Meanwhile, Ben Goertzel, CEO of SingularityNET, said, “Embracing AI is what every company is going to need to do if they are going to succeed and flourish in the coming period. The projects we are discussing with Domino’s now are envisioned as the start of a long series of creative and transformative AI collaborations.”
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